Spokesly > Privacy Center > Privacy Policy
Privacy Policy
Privacy Policy
This Privacy Policy describes Our policies and procedures on the data collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects you.
We use Your Personal data to provide and improve Our Services. By using this Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Company (referred to as either “The Company”, “We”, “Us”, or “Our” in this Agreement) refers to Spokesly, Santa Clara, United States.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: California, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Spokesly, accessible from www.spokesly.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Compliance
Spokesly complies with all federal and state laws concerning an individual’s data privacy and usage by adopting to subsequent guidelines, procedures, and best practices established by industry groups which are a contributing member, including the Direct Marketing Association (DMA).
We maintain strict data privacy throughout the agreements and contracts we make with our customers.
Data Compilation
Our database incorporates various data elements for businesses and customers. We source our information from legal and reliable sources and take utmost care and to maintain the accuracy of the information by controlling the procedures to verify the data with specific quality control measures.
We source our B2B marketing information from the following credible sources:
Annual Reports
B2B Directories
Business tradeshow attendee lists
Business trade magazine
subscription offers
Community postings
Government records
Nationwide utility transaction reports
Newspaper Subscription Offers
Phone surveys with every business
Public Record Information
Registration process for subscription
sites
SEC Filings
Sign-up data from email Campaigns
Transactional data
Web-based Registrations and/or offers
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal
code, City
Usage Data
Usage Data – Need to update email campaign policy
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Information Collected while using our website
While using Our website, in order to provide features of Our website, We may collect, with Your prior permission:
Information regarding your location
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies – A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Flash Cookies – Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.
Web Beacons – Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service , including to monitor the usage of our Service.
To manage Your Account , Your registration as a user of the Service is mandatory. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract , the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage the requests you have raised.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as it is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
Usage, Performance and Miscellaneous
We may use third-party Service Providers to provide better improvement of our Service.
Google Places
Google Places is a service that returns information about places using HTTP requests. It is operated by Google. Google Places service may collect information from You and from Your Device for security purposes.
The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/
Data Security and Confidentiality
At Spokesly, we have prioritized safeguarding every individuals personal information we have stored. We take all possible steps to protect the confidentiality and security of the said information. With our state-of-the art and advanced servers having the latest encryption features, we ensure your data is secure with us even while sharing your information to partners whose products/services are relevant to you.
We do not rent, use, sell, transfer, or otherwise expose the contents of the tracking information resulting from click-through, messages opened, messages read, or eCommerce conversations. Our services provide an SSL encrypted, password-protected mechanism to view and extract customer data.
Data security: Our data is maintained in a carrier-class secure facility protected by firewalls and other security devices. We seriously implement these measures to protect visitor and client information from being lost, misused, and undergoing unauthorized alteration.
Credit card information: Spokesly uses a third-party to process the credit card. This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided expect for the sole purpose of credit card processing. This access is restricted unless it is requested by employees for business purposes only.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Subject rights for data security, accuracy, and retention
Under applicable data privacy regulations, subjects may:
Request to abstain from using the said data
Revoke their consent on processing their data for consent-based processing
Request for a machine-readable copy of the data we have
Request for data to be updated, rectified, deleted, or blocked
Please note that we cannot delete records from our historical data due to its compliance with legal audits and financial reporting purposes.
To exercise any of the rights listed above, feel free to contact us.
Opt-out policy
Upon your request, we will allow any subscriber to “opt-out” at any point of time from receiving further promotional messages. However, requesting to delete the subscriber’s personal information from our database might not completely erase the records. Some residual information will still be available due to backups.
Breaches
In case of data breaches or other data-related concerns (subject to this privacy statement) subjects may lodge complaints with their regional data privacy regulator.
Others
We retain the data as long as its necessary, for providing our services. This data is anonymized in a reasonably practical time-frame after the subject stops using our Services.
We take sufficient safety measures while transferring Your data to other countries. We are obliged to provide a copy of said safeguards and related privacy rights on request by the subjects in concern.
Children’s Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require parent’s consent before We collect and use that information.
Unsolicited Commercial Emails (SPAM)
We provide a permission-based model only for email marketing and carry out a strict internationally acclaimed anti-spam policy for all clients.
Our clients are explicitly prohibited from sending any unsolicited material to recipients who haven’t given consent to receive communications from them.
Our services may only be used for the purposes of law and may not violate or intervene in any local, state, federal, or international laws.
These policies are part of our broader reaching Acceptable Use Policy that each of our clients are contractually bound to. Violation of this policy will lead to speedy termination of all access to Spokesly’s servers and networks.
Campaign Content (Emails)
We review the content of the email campaigns sent through our platform to verify compliance with the state, national, or international laws. In this regard, we use software with content algorithms to track the content of said email campaigns. This filtering benefits all users who avail of our services and reduces bounce rates ensuring high deliverability.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
EU-U.S. Data Privacy Framework (DPF) -
Spokesly complies with the EU-U.S. Data Privacy Framework (DPF), established in 2023, to ensure secure and lawful data transfers between the European Union and the United States. This framework provides a robust set of data protection principles that Spokesly adheres to, guaranteeing that data is handled with the highest standards of privacy and security. By following the DPF guidelines, Spokesly ensures that personal data originating from the EU is protected in accordance with EU data protection laws and offers transparency and accountability in its data handling practices. This commitment reinforces Spokesly's dedication to maintaining global data compliance and safeguarding customer information. To know more about the framework, please visit -https://www.dataprivacyframework.gov/Program-Overview
Citizens with questions or complaints regarding this privacy policy, write to us at [email protected]
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Our compliance with all countries data protection laws
We strictly adhere to all the rules and laws implemented by the respective countries to protect their citizens and businesses.
Country-wise references to Privacy Laws
USA
CAN-SPAM ACT – Compliance guide
Electronic Privacy Information Centre
Federal Trade Commission – National Do Not Call Registry
Australia
Federal Register of Legislation – Spam Act 2003
Austria
Belgium
Canada
Canada anti-spam legislation (CASL) aims to protect their consumers, business from spam and help businesses stay competitive in a digital market place.
If your target location is Canada then you can follow the guideline given below:
Canada’s Anti-Spam Legislation (CASL)
CASL advises the businesses to be more disciplined in managing their electronic marketing programs
Oral consent will not be considered as permission to receive messages as written consent is necessary
It requires all businesses to maintain a record of all consents (date, time, source, manner of consent and etc.)
All messages must include name, the person on behalf you are sending and your mailing address, website URL and phone number.
Emails sent must include unsubscribed mechanisms and the unsubscribed must be processed without delay.
China
Draft of China’s personal information protection law
Data protection laws and regulations – 2020
Cyprus
Czech Republic
Data Protection Laws and Regulations
Estonia
Information Society Services Act
EU
Article 13 of DIRECTIVE 2002/58/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 12 July 2002.
The Contact Network of Spam Enforcement Authorities (CNSA).
The Directive is implemented by each member state independently so you will want to check with your particular country law for more details.
EU General Data Protection Regulation.
France
Commission Nationale de l’Informatique et des Libertés
CNIL Guidelines on email marketing.
Germany
Art. 7 German Unfair Competition Law (Gesetz gegen Unlauteren Wettbewerb) (UWG)
Art. 202a, 263, 303a, 303b of the German Criminal Code Art. 6 of the German Law regarding Information Society Services Art. 28 Par. 4 of the German Data Protection Act.
India
Information Technology Act of 2000
Italy
Italy’s anti-spam laws are very strict. You can even be imprisoned for sending spam. If you’re sending to Italian recipients, follow these guidelines as well.
Garante Per La Protezione Dei Dati Personali
The Code transposed EC Directive 95/46 on the protection of personal data and EC Directive 2002/58 on privacy in electronic communications; it consolidated all Italian pre-existing laws and regulations in this sector.
DL 675/1996 on privacy protection states, inter alia, that a company must have authorization from each user whose personal data (such as e-mail) they want to use.
DL 171/1998 (deriving from the European Community directive 97/66/CE) on telecommunications privacy protection: this put outlaws all automatic systems to call a user and says that all the expenses of an advertising must be paid by the company and not the user (faxes and e-mails are instead paid also by the user).
DL 185/1999 (deriving from the European Community directive 97/7/CE) on customer protection with respect to long-distance contracts: this obliges companies to seek the permission of the user for virtual or telephone sales.
Netherlands
Data protection and privacy in the Netherlands
Online Privacy Laws: Netherlands
New Zealand
The Unsolicited Electronic Messages Act 2007
The Department of Internal Affairs provides detailed guidelines on the anti-spam laws.
Singapore
Personal data in Singapore is protected under the Personal Data Protection Act 2012 (PDPA).
South Africa
Regulation of Spam in South Africa – South African Law.
Sweden
Swedish Marketing Act (Swedish Code of Statutes, SFS 1995:450).
Personal Data Act (Swedish Code of Statutes, SFS 1998:204), in so far as spam activities involve processing of personal data.
UK
The Privacy and Electronic Communications (EC Directive) Regulations.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: [email protected]
By phone number: +1(800) – 523 – 1387